
Frequently asked questions (FAQ)

PRODUCT INFORMATION?
Q: What is Eno’s Frozen Yam Chips?
A: Eno’s Frozen Yam Chips are pre-cut, processed, and frozen yam chips made from premium Ghanaian yams. They are available in Straight Cut, Cube Cut, and Curly Cut varieties for easy and convenient cooking.
Q: How do I cook Eno’s Frozen Yam Chips?
A: Simply fry in hot oil (approx. 170°C) for 3-5 minutes until golden brown and crispy. No need for peeling, washing, or cutting—just fry and enjoy!
Q: Do your yam chips contain any additives or preservatives?
A: No, our yam chips are 100% natural, with no additives or preservatives—just pure, high-quality yam.
Q: What is the shelf life of Eno’s Frozen Yam Chips?
A: When stored at -18°C (deep freeze), our yam chips have a 2-year shelf life, maintaining freshness and quality.
ORDERING & DELIVERY
Q: Where can I buy Eno’s Frozen Yam Chips?
A: Our yam chips are available at select supermarkets, and distributors. Contact us for stockists or wholesale inquiries.
Q: Do you offer bulk purchase options?
A: Yes! We supply to restaurants, supermarkets, hotels, and foodservice businesses in bulk. Contact us for wholesale pricing and delivery options.
Q: How long does delivery take?
A: Delivery times depend on location and order size. Local orders are typically within hours, while international orders vary.
Q: What are your payment terms?
A: We offer flexible payment options, including 50% upfront and 50% upon delivery for large orders. Other terms can be discussed based on volume and location.
Storage & Handling
Q: How should I store Eno’s Frozen Yam Chips?
A: Keep frozen at -18°C or lower. Do not thaw or soak in salty water before frying, as this helps maintain the perfect texture.
Q: Can I refreeze yam chips after thawing?
A: No, we recommend frying immediately after removal from the freezer to preserve quality and texture.
Distribution & Business Inquiries
Q: I own a supermarket/restaurant. How can I stock Eno’s Frozen Yam Chips?
A: We welcome new retail and foodservice partners! Contact us to discuss pricing, distribution, and promotional support for your business.
Q: Do you offer private labeling?
A: Yes, we provide private label solutions for bulk buyers and distributors looking to sell under their own brand. Get in touch for more details.
Q: Can I become a distributor?
A: Yes! If you’re interested in distributing Eno’s Frozen Yam Chips locally or internationally, reach out to us for partnership opportunities.